Head of Human Capital Transformation & Analytics

Dr. Esther Loo has spent the last 10 years advocating for digital transformation in Malaysia, with an emphasis on talent factors in the digital age. She is passionate about People Analytics and humanizing Technology.

Her previous expertise includes working for a government agency, as well as organising and participating in a range of government-related digital transformation programmes, task groups, policies, and standards. As a past member of MDEC's Technical Steering Committee and Malaysia's Ministry of Multimedia and Communication's Technical and Influencers Committee, she understands the requirements for digital talent growth in Malaysia. She is also currently an Adjunct Professor at UNITAR, where she assists the institution in generating future-ready graduates.

Dr Esther is currently the Head of Organization Design and Effectiveness at Malaysia Airlines Berhad, where she also oversees the company's Human Capital Digital Transformation plan and has overseen a variety of micro-digitalization activities to suit the organization's current needs.

Dr. Esther is no stranger to giving speeches and discussing her experiences in public.